Giving and Receiving Constructive Feedback Training Course in Mauritius 

Our training course ‘Interpersonal Communication Training Course in Mauritius’ is available in Port Louis, Beau Bassin-Rose Hill, Vacoas-Phoenix, Curepipe, Quatre Bornes, Triolet, Goodlands, Centre de Flacq, Bel Air Rivière Sèche, Mahébourg, Bambous.  

Feedback is the bridge between where we are and where we have the potential to be. It has the power to uplift, refine, and inspire, yet it is often misunderstood or even feared. Many shy away from offering feedback, worried it will be taken the wrong way, while others struggle to receive it without feeling criticised. In reality, when delivered and received with care, constructive feedback is a gift—one that fosters growth, strengthens relationships, and drives success. 

At its heart, constructive feedback is about more than just pointing out areas for improvement; it is a conversation built on trust, respect, and a shared desire for progress. Whether in a workplace, an educational setting, or personal relationships, the ability to provide honest yet supportive feedback can transform environments and create a culture of continuous learning. Equally important is the skill of receiving feedback with an open mind—embracing it not as a personal attack, but as a tool for self-improvement. 

The challenge lies in striking the right balance: feedback should be clear yet compassionate, direct yet encouraging. It should empower rather than discourage. Done well, it can boost confidence, enhance performance, and build deeper connections between individuals and teams. Done poorly, it can create tension, diminish motivation, and breed resentment. Learning to master this art requires self-awareness, emotional intelligence, and a genuine commitment to helping others grow. 

By refining how we give and receive feedback, we not only improve our communication skills but also cultivate an environment where honesty and support go hand in hand. When feedback becomes a habit of mutual respect rather than a moment of discomfort, it turns into one of the most powerful tools for development. This is the essence of Giving and Receiving Constructive Feedback. 

Who Should Attend this Giving and Receiving Constructive Feedback Training Course in Mauritius

Effective communication is at the heart of every successful workplace, and one of the most valuable skills in any professional environment is the ability to give and receive constructive feedback. Whether you are leading a team, collaborating with colleagues, or managing client relationships, feedback plays a crucial role in driving performance, building trust, and fostering growth. Yet, many struggle with how to deliver feedback without causing tension or how to receive it without feeling defensive. This course is designed to equip participants with the techniques and confidence needed to navigate these conversations with clarity and empathy. 

In a world where feedback can make or break professional relationships, learning how to structure it effectively is essential. This training will help participants master the art of delivering feedback in a way that motivates rather than discourages and receiving it as a tool for self-improvement rather than criticism. By developing these skills, individuals and teams can create a culture of openness, accountability, and continuous development—one where feedback becomes a catalyst for success rather than a source of discomfort. 

Whether you are a seasoned leader or just starting your career, the ability to provide and accept feedback with professionalism and emotional intelligence is a skill that will set you apart. This course is designed for professionals across industries who want to refine their communication skills, strengthen workplace relationships, and foster a more productive and supportive environment. Join us and unlock the full potential of Giving and Receiving Constructive Feedback. 

  • Managers and Team Leaders 
  • HR Professionals 
  • Supervisors 
  • Customer Service Representatives 
  • Sales Professionals 

Course Duration for Giving and Receiving Constructive Feedback Training Course in Mauritius

Mastering the art of Giving and Receiving Constructive Feedback takes time, practice, and the right approach. That’s why this course is available in flexible durations to suit different needs—whether you prefer an in-depth learning experience or a quick yet impactful session. From comprehensive two-day workshops to focused 60-minute sessions, each format is designed to equip participants with the skills to communicate feedback effectively and with confidence. 

  • 2 Full Days  
  • 9 a.m to 5 p.m 

Course Benefits of Giving and Receiving Constructive Feedback Training Course in Mauritius 

Developing the skills to give and receive feedback effectively can transform communication, strengthen relationships, and create a culture of continuous improvement. 

  • Learn how to deliver feedback with clarity, confidence, and empathy. 
  • Develop the ability to receive feedback openly and constructively. 
  • Improve workplace communication and collaboration. 
  • Reduce misunderstandings and workplace conflicts. 
  • Build stronger relationships based on trust and mutual respect. 
  • Increase employee engagement and motivation. 
  • Enhance leadership and coaching skills. 
  • Create a feedback-friendly culture that drives performance. 
  • Boost personal and professional growth through continuous learning. 
  • Gain practical techniques for structuring and delivering impactful feedback. 

Course Objectives for Giving and Receiving Constructive Feedback Training Course in Mauritius 

The Giving and Receiving Constructive Feedback training course is designed to equip participants with the skills and confidence to provide clear, respectful, and actionable feedback while also learning how to accept feedback with an open mind. Through practical techniques and interactive learning, this course empowers individuals to enhance workplace communication, foster professional growth, and create a culture of continuous improvement. 

  • Understand the principles of effective feedback and its impact on communication. 
  • Learn structured methods for delivering feedback with clarity and empathy. 
  • Develop active listening skills to better understand and respond to feedback. 
  • Identify and overcome common barriers to giving and receiving feedback. 
  • Practise techniques to manage emotional responses during feedback exchanges. 
  • Foster a culture of trust and mutual respect in the workplace. 
  • Improve the ability to provide constructive criticism without causing defensiveness. 
  • Strengthen leadership and coaching skills through effective feedback strategies. 
  • Encourage open and honest dialogue to enhance collaboration and teamwork. 
  • Learn to differentiate between constructive feedback and unhelpful criticism. 
  • Apply practical strategies to create a feedback-friendly work environment. 
  • Gain hands-on experience through role-playing exercises and real-world scenarios. 

Course Content for Giving and Receiving Constructive Feedback Training Course in Mauritius 

The Giving and Receiving Constructive Feedback training course covers a comprehensive range of topics designed to enhance communication, improve workplace relationships, and foster a culture of continuous growth. Through interactive discussions, real-world scenarios, and practical exercises, participants will gain the skills needed to deliver and accept feedback effectively, ensuring positive outcomes for both individuals and teams. 

  1. Understand the principles of effective feedback and its impact on communication
    • Explore the key characteristics of constructive feedback and how it differs from criticism. 
    • Understand the psychological impact of feedback on motivation and performance. 
    • Learn the role of feedback in building trust and strengthening relationships. 
  1. Learn structured methods for delivering feedback with clarity and empathy
    • Discover proven frameworks such as the SBI (Situation-Behaviour-Impact) and DESC (Describe-Express-Specify-Consequences) models. 
    • Practise using neutral language and positive phrasing to maintain professionalism. 
    • Develop strategies to tailor feedback based on individual personalities and workplace dynamics. 
  1. Develop active listening skills to better understand and respond to feedback
    • Learn techniques such as paraphrasing, summarising, and asking clarifying questions. 
    • Understand the importance of non-verbal communication in receiving feedback. 
    • Practise listening with an open mind rather than preparing a defensive response. 
  1. Identify and overcome common barriers to giving and receiving feedback
    • Recognise emotional triggers and how they affect feedback exchanges. 
    • Address workplace cultures that discourage open and honest communication. 
    • Learn ways to reframe negative feedback experiences into opportunities for growth. 
  1. Practise techniques to manage emotional responses during feedback exchanges
    • Understand the role of emotional intelligence in feedback interactions. 
    • Develop strategies to stay composed when receiving unexpected or negative feedback. 
    • Learn how to handle defensive reactions and turn them into productive discussions. 
  1. Foster a culture of trust and mutual respect in the workplace
    • Explore methods to encourage a feedback-positive environment within teams. 
    • Learn the importance of consistency in providing recognition and constructive criticism. 
    • Establish clear expectations and guidelines for regular feedback conversations. 
  1. Improve the ability to provide constructive criticism without causing defensiveness
    • Learn how to structure feedback in a way that feels supportive rather than punitive. 
    • Understand the impact of tone, body language, and word choice in delivering feedback. 
    • Practise using real-life scenarios to refine constructive criticism techniques. 
  1. Strengthen leadership and coaching skills through effective feedback strategies
    • Explore the connection between feedback and employee development. 
    • Learn how to balance positive reinforcement with areas for improvement. 
    • Develop coaching techniques that empower employees to take ownership of their growth. 
  1. Encourage open and honest dialogue to enhance collaboration and teamwork
    • Understand the role of feedback in conflict resolution and team building. 
    • Learn to create safe spaces where employees feel comfortable sharing thoughts. 
    • Practise techniques for facilitating productive group feedback discussions. 
  1. Learn to differentiate between constructive feedback and unhelpful criticism
    • Recognise common mistakes that make feedback ineffective or harmful. 
    • Understand how to ensure feedback is specific, actionable, and solution focused. 
    • Learn to provide feedback that motivates rather than discourages employees. 
  1. Apply practical strategies to create a feedback-friendly work environment
    • Establish systems for continuous feedback rather than relying on annual reviews. 
    • Learn how to integrate feedback into daily conversations and team meetings. 
    • Develop strategies for managers to lead by example in feedback delivery. 
  1. Gain hands-on experience through role-playing exercises and real-world scenarios
    • Participate in interactive exercises to apply feedback techniques in a safe setting. 
    • Analyse case studies to identify effective and ineffective feedback strategies. 
    • Engage in peer-to-peer feedback sessions to refine communication skills. 

Course Fees for Giving and Receiving Constructive Feedback Training Course in Mauritius 

The investment in mastering Giving and Receiving Constructive Feedback varies based on the course duration and level of engagement. With four pricing options available, participants can choose the format that best suits their needs—whether a concise session for quick insights or an in-depth programme for a comprehensive learning experience. Group discounts are also offered for teams looking to enhance their feedback culture together. 

  • USD 679.97 For a 60-minute Lunch Talk Session. 
  • USD 289.97 For a Half Day Course Per Participant. 
  • USD 439.97 For a 1 Day Course Per Participant. 
  • USD 589.97 For a 2 Day Course Per Participant. 
  • Discounts available for more than 2 participants. 

Upcoming Course and Course Brochure Download for Giving and Receiving Constructive Feedback Training Course in Mauritius  

Stay informed about upcoming sessions and exclusive updates for the Giving and Receiving Constructive Feedback training course. Whether you’re looking for the latest schedule or want to explore the course details at your convenience, a downloadable brochure is available for easy access. Sign up today to receive notifications on new training dates, special offers, and valuable insights on mastering effective feedback. 

 

 

Interpersonal Communication Training Courses in Mauritius

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